HN Jobs

Amazon.com - Seattle WA - No remote, but willing to relocate based on experience. H1B is possible, again, depending on experience. I am looking for a strong Systems Support Engineer for our growing team. We like to describe our organization as a Startup within Amazon, as our part of the business is still growing rapidly and our engineers can have a lot of influence on where the product goes. Job description below. Contact me at ${hn_username}@gmail.com if you have any questions. The Amazon Services team is looking for a great Systems Support Engineer to keep our systems running and our customers happy. You should be comfortable in a Linux environment, be able to automate everything you did yesterday, and willing to troubleshoot and solve new problems on a daily basis. Come join one of the fastest growing teams within Amazon. Responsibilities: -Maintain stability and performance of our systems via tickets during business hours oncall shifts -Diagnose and troubleshoot new production issues that affect our customers -Create and maintain standard operating procedure documents for new issues identified -Automate operational tasks to assist with our scaling needs Requirements: -Proficiency in a scripting language (Ruby, Perl, Python, Shell) -Familiar with SQL databases -Comfortable navigating a Linux environment -Basic understanding of web application architectures Bonus points: -Written a Rails application -Deep knowledge of Oracle databases -Troubleshooting experience -Ticketing experience