HN Jobs

RepSpark | Technical Support Engineer | Irvine, CA | Full-time | ONSITE | https://www.repspark.com RepSpark is a B2B e-commerce platform that provides one simple online platform for retail buyers to place wholesale orders and gives sales professionals the tools they need to sell intelligently. Our stack includes C#, ASP.NET, SQL Server, TypeScript, and React (https://stackshare.io/repspark/repspark). Essential functions: - Provide exceptional support to external clients via email, chat and occasionally by phone. - Ability to troubleshoot and diagnosis customer issues and questions. - Comfortable querying data to make decisions and get to the root cause of customer issues. - Build out our internal and external documentation and create content for our Freshdesk portal. What we are looking for: - Proficient and fluent in English at a professional level. - You have at least 1 year of technical experience using a well-known programming language (Java, C#, JavaScript, etc.). - Enjoys solving open-ended problems in a collaborative work environment. - Positive attitude and high level of urgency to support customer needs. - Computer Science degree or equivalent programming experience is preferable. Please email hn@repspark.com with applications or questions. We'd love to hear from you!