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New York, NY -- IT consultant for managed services provider We're a fast-growing company providing IT consulting and helpdesk services for small businesses in the NYC and north NJ area. It's a "level 3" engineer job- you'd be taking escalations from the 1st and 2nd tier techs when they weren't able to solve problems themselves; mentoring them on skills they should know; advising clients on the best ways to improve their infrastructure, and implementing solutions to some fun projects (getting those 8 dusty old DL 320's out of someone's rack and onto their very first VMware deployment!) The right candidate will need 3+ years of experience in a helpdesk or service delivery environment; proven skills with Windows servers from 03-08, including Active Directory, Exchange, DNS, DFS, WDS would be cool.. and experience with multiple server environments. Know what a firewall is too- Sonicwall experience would be great! Be a good communicator, superior troubleshooter, able to work under pressure, and really want to be part of a team. I'd love to talk to you more about it if you're interested! Send your resume to ndespres@cmitsolutions.com and let's chat. www.cmitsolutions.com/grandcentral Neil